Frequently Asked Questions (FAQ) about Paytm

Q. How to transfer money from Paytm postpaid to your bank account?

A. To transfer money from your Paytm Postpaid account to your bank account, you can follow these steps:

Open the Paytm app on your phone.

Tap on the "Passbook" option in the bottom menu.

Tap on the "Paytm Postpaid" option.

Tap on the "Repay" button.

Enter the amount you want to transfer to your bank account and tap on the "Repay" button again.

Select your bank account from the list of available options.

Review the details of the transfer and tap on the "Repay Now" button to complete the transfer.

Note: You may need to set up your bank account in Paytm before you can transfer money to it. To do this, tap on the "Add Bank" button in the Paytm app and follow the on-screen instructions.

Q. How to transfer money from Paytm Wallet to a bank account?

A. To transfer money from your Paytm wallet to your bank account, you can follow these steps:

Open the Paytm app on your phone.

Tap on the "Passbook" option in the bottom menu.

Tap on the "Paytm Wallet" option.

Tap on the "Send Money to Bank" button.

Enter the amount you want to transfer to your bank account and tap on the "Send" button.

Select your bank account from the list of available options.

Review the details of the transfer and tap on the "Proceed" button to complete the transfer.

Note: You may need to set up your bank account in Paytm before you can transfer money to it. To do this, tap on the "Add Bank" button in the Paytm app and follow the on-screen instructions.

Q. How to do KYC Verification on Paytm?

A. To complete KYC (Know Your Customer) verification on Paytm, you can follow these steps:

Open the Paytm app on your phone.

Tap on the "KYC" option in the app menu.

Select the type of KYC you want to complete (e.g. individual, business, etc.).

Follow the on-screen instructions to complete the KYC process, which may include uploading identification documents and taking a live selfie.

Wait for your KYC to be verified by Paytm. This process can take up to 48 hours.

Note: Paytm may require you to complete KYC verification in order to access certain features of the app, such as adding a bank account or increasing your transaction limits.

Q. How to Open a Paytm Payments Bank Savings Account Online?

A. To open a Paytm Payments Bank Savings Account online, you can follow these steps:

Go to the Paytm website (www.paytm.com) and log in to your Paytm account.

Click on the "Bank" option in the top menu.

Click on the "Open Savings Account" button.

Fill out the online application form with your personal and contact details.

Upload any required identification documents (e.g. PAN card, Aadhaar card, etc.).

Review and accept the terms and conditions.

Submit your application and wait for it to be processed by Paytm.

Note: Paytm may require you to complete KYC (Know Your Customer) verification before your Savings Account can be opened. If you haven't already completed KYC, you may be prompted to do so as part of the application process.